This policy is intended to clearly communicate how Convention Data Services collects, uses, protects, and otherwise handles your Personally Identifiable Information on behalf of the event organizer who has contracted with CDS to provide registration and lead retrieval services.
Convention Data Services (or CDS) is a software and services company specializing in registration and lead retrieval for the events industry. We process event registrations on behalf of tradeshows, associations, and corporations that manage live events and conventions. We also contract with exhibitors at those events to help them learn about and connect with attendees.
Convention Data Services, Inc. (CDS) is committed to respecting the privacy of our customers and all visitors to our websites. It is our belief that individuals ultimately have the right to understand and control how their personal data is used. We have instituted policies and procedures to ensure your privacy rights are protected.
Convention Data Services will, so far as is reasonably practical, comply with the privacy and data protection principles of all countries and with all laws within the United States to ensure that all data is:
Personally identifiable information, or PII, as described in US privacy laws, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual. You can be identified from information such as your name, email address, phone number, home address, driver’s license number, and passport number. You may also be identified from information such as an online identifier, IP address, unique device ID, or website cookie; this type of information becomes PII when combined with information that further identifies who you are.
Generally, those who wish to attend conventions, conferences, trade shows, or similar events will register for those events online or over the telephone. During the process of that registration, you share with us personal information about yourself which generally includes contact information, demographics pertaining to your trade or profession, and payment information. Alternatively, we may collect association membership data directly from the organization to which you belong.
It is CDS policy not to accept or store personally identifiable information from children under 16 years of age without parental consent.
Our registration websites are somewhat different depending on requirements of show management, but we typically collect your contact information required for attendance at an event, including:
Additionally, we collect what is known as “demographic” information. Demographics vary widely from event to event, but in general are consist of information useful to exhibitors with whom you may wish to exchange information at the show. Examples include:
We also collect payment information to process payments, but we do not store credit card numbers.
We may use the information we collect from you when you register, make a purchase, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
Once your data has been shared with a third party, CDS no longer has direct control over that information, but we require our partners to agree to follow all state and country privacy laws.
When you visit our registration websites, we may automatically collect information on browser type, IP address, and other troubleshooting information during your visit. This information does not identify you personally, but rather about your visit to our website. We may monitor statistics such as how many people visit our site, which pages people visit, from which domains our visitors come, and which browsers people use. We use these statistics about your visit for aggregation purposes, not to track what specific individuals are doing on our sites. We do this for many reasons, including the following:
Cookies are small tracking files that a site or its service provider transfers to your computer’s hard drive through your Web browser that enables our systems to recognize your browser and capture and remember certain information. We use cookies in our sites so they “remember” who you are as you navigate from page to page and process the items in your shopping cart. Typically, a cookie will contain a user or session identifier without containing personal information about the user. These cookies are only maintained during the web session and are deleted following the completion registration. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We, along with third-party vendors such as Google use cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to track website and app performance.
We recognize that all personal information you submit to Convention Data Services belongs to you, and that we use your data only with your permission. You have the following specific rights:
We implement a variety of security measures to maintain the safety of your personal information. Specific data security measures include:
Registration websites or Convention Data Services corporate website may contain links to other web sites. Please note that this Data Protection and Privacy Policy does not cover the privacy practices of the web sites of our partners and affiliates, and we are not responsible for the privacy practices or the content of such web sites, partners, or affiliates. You should be careful to review any privacy policies of such web sites, partners or affiliates. CDS does require its partners to comply with all privacy and data security policies and regulations.
If you have any questions regarding this Privacy Policy, what personal data we have collected relating to your registration or information request; the practices of Convention Data Services; you, or an agent authorized on your behalf, request to be forgotten, please contact us at:
Convention Data Services
7 Technology Park Drive
Bourne, Massachusetts 02532
USA
dataprivacy@cdsreg.com
800-548-9299
Should you wish to view, modify, or erase your data, or need to know with whom CDS has shared or sold your data, you can make that request by sending an email to dataprivacy@cdsreg.com. Convention Data Services will respond to any requests for information or erasure within 30 days.
This Privacy Policy may be amended from time to time to reflect changes in data privacy and protection regulations.
